Google Home device owners are experiencing Wi-Fi network failure on other devices once Chromecast is installed. Users have reported the random crashes devices, but router vendors are following the issue from their end to stabilize it.
In an FAQ file, engineers from TP-Link Company explained that the primary cause of this issue is the transmission of a large amount of Multicast Domain Name System (MDNS) packets through Google Home and Google Chromecast. The transmission takes place in a very short time, about 20 second intervals. Once the device goes to sleep mode and later awakened, such random failures must occur. The longer the device is in sleep mode, the more massive the amount of packet. Once awakened from a more extended period of sleep, the device may need to send more than 100,000 packets. Each of the packets should take an interval of 20 seconds or less, hence causing some primary features of the router like wireless connectivity to shut down or fail.
Lately, users on Reddit reported that all devices that share the Wi-Fi network with Chromecast are not working. One user who had installed Chromecast on the television complained that other devices including mobile phones are off the network. The user also said that sometimes, instead of the devices to connect to Wi-Fi, they connect to Chromecast.
However, on Google Product forum, Google users concluded that all Archer C7 router powered netoworks are the majors causes of these problems. But, a product expert at Google assured the consumers that they are looking into the issue. The company also asked all affected owners of Google Home Max to share their views together with screenshots and the firmware version of their routers on the Google home app.
Meanwhile, the only solution now as Google product supplier’s waits for clarity from Google is for users to reboot the router that is causing network failure on other devices to ease the memory. Also, users should try to disable Cast features on their devices to tone down the issues, although this is just a temporary solution.