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Advancements in Technology reshaping the outlook of Airports

Certain airport management boards are now resorting to technological advancement in order to better manage the influx of airline passengers that troops into the airport on daily basis.

The integral parts of the proposed plan include the employability of autonomous cars to pick passengers right from their homes to the terminal, and the use of AI machines to verify their identities by scanning specific body parts- face, eyes and fingers. Coupled with this, the revolution would also see airports being set into the architectural landscape of cities- a stance that was corroborated by Jonathan Massey, a top executive at America’s architectural design firm, Corgan.

As the director of the Center for Aviation Studies at Ohio State University, Seth Young would have it, this measure would ensure that the passengers’ screening is done with more accuracy without compromising security. Furthermore, Dwight Pullen, the national director of aviation at Skanska, USA posited that such moves would help to effectively optimize the time spent on the checking of luggage.

Perceptively, countries in the Middle East, Europe, and Asia have been projected to take the lead in propagating this trend. This prediction is not out of proportion considering the fact that Singaporean airport, Changi was adjudged the best airport in the world for the fifth successive year. However, JetBlue Airways Corp. and Delta Airlines Inc. are about the first set of American Airlines to test run screening [their customers] through biometrics. While Delta Airlines is going with fingerprinting; JetBlue Airways have been screening its customers through facial recognition.

Although maximizing the potential that technology presents, is indeed an avenue for growth that should not be waved aside but this will definitely be coming at a cost- for instance, revenue generation might be greatly affected.

According to Ken Buchanan, who happens to be the executive VP of revenue management for Dallas-Fort Worth International, the adoption of these technological trends could have a marked effect on the number of openings that are available for generating revenue around airports. Owing to this, airport officials will have to devise other means through which profit can be made while delivering value-added services to the customers

Peter Mukaka